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Level Up Your Customer Service: A Roadmap to AI-Powered Modernization for Utilities
Join InflowCX for an engaging session designed to demystify AI and ignite your excitement about how it’s transforming customer interactions for utilities. We’ll explore the current state of the industry and provide a step-by-step guide to help you progress through the various stages of AI integration. Whether you’re just starting your AI journey or looking to enhance existing efforts, this session will provide a clear roadmap to AI-powered modernization and leave you with a practical understanding of AI’s potential and the confidence to take your customer interactions to the next level.
Speaker:
Mike Dolloff, Chief Revenue Officer, InflowCX, an Amplix Company
Mike has spent the past 15 years in the technology industry and joined InflowCX in 2014 where he helped the company pivot into the CCaaS market. In addition to driving company strategy, service offerings, and technology partnerships, Mike leads the sales and customer success teams as they guide customers on their cx strategies and technologies.
