The Chartwell Interview Series

The Insight Center

In this quick video, Chartwell members share their thoughts about how their Insight Center subscription brings value to them and their utilities. Prepare to be inspired by the stories of real people achieving real results!

The Chartwell Insight Center

We often talk about the value of the Chartwell Insight Center, but sometimes the most impactful stories come straight from our members.

These interviews are a testament to the power of the Chartwell Insight Center. It’s not just a subscription, it’s a gateway to knowledge, support, and growth.

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Hear From More of Our Members

The Billing and Payment Leadership Council

The Customer Experience Leadership Council

The Outage Communications Leadership Council

The Vulnerable Customer Leadership Council

Chartwell Services

Chartwell has a wide array of membership and subscription service solutions that can help your utility identify strategies to impact customer experience and operational efficiency.

Chartwell’s Insight Center Membership provides timely and actionable benchmarks and insights, proven go-to-market strategies from leading utilities, and the support of our team of analysts. Our Leadership Councils provide a deep network of industry leaders who collaborate regularly on critical issues, sharing perspectives, advice, and solutions.

Tranzact is a utility-led benchmarking study that combines the results of post-outage transactional surveys from multiple utilities enabling them to compare their customers’ outage experience with peer utilities. Chartwell Advisory Services and Executive Services provide one-on-one coaching and leadership development with industry experts.

Learn more about our services