eBill Enrollment – Residential Consumer Data

Chartwell’s 2019 Residential Consumer Survey revealed a steady growth in the percentage of customers who are aware of utility eBill offerings. This infographic compares utility eBill enrollment numbers with those of comparable industries and explores the reasons consumers choose not to receive their power bills electronically.


  • To continue reading this research piece, please login using your Chartwell credentials and click the “View Resource” button.
  • If you do not have login credentials, click here to connect with Tim Herrick about Chartwell Membership.