Chartwell Business Customer Leadership Council

The Challenges of Serving Business Customers

Top Ten Business Customer Concerns

This piece summarizes council members’ top ten concerns about serving business customers from Chartwell in-meeting polls.

The challenges facing utilities in serving their business customers are as diverse as the businesses themselves.

From the smallest SMB to the largest C&I enterprise, utilities must navigate a complex landscape to meet the unique needs of each customer segment.

Our council members have identified the top ten concerns that keep them up at night, and it’s time to address them head-on.

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