Forged in Crisis: Utility Outage Communications Finds Excellence in Adversity

The last 18 months have held no shortage of challenges for utilities, from winter storms and unprecedented rolling outages to relentless tropical storms, drought and wildfires. Leading utilities have nimbly adapted to these crises.

In this presentation, Chartwell will share a few examples of excellence from recent months as well as the latest consumer and industry trends in outage communications.

Speaker: Russ Henderson, Senior Research Manager, Chartwell, Inc.