EVLC Fall Meeting in San Antonio, Texas
It’s time to register for the annual in-person meeting and EMACS Conference! For more information on how to reserve your spot, contact Anna Miller at amiller@stagingctw.wpenginepowered.com
LAST EVENT: September 2024 - Creating Value
On September 12, 2024, the Electric Vehicle Leadership Council call focused on Creating Value as the Utility Trusted Advisor.
EPB showcased their mission and detailed their contributions to advancing the electric vehicle industry in the Chattanooga region. Tampa Electric shared valuable insights and illustrated their approach to enhancing their customer values.
The problem-solving portion of the call addressed Hawaiian Electric’s questions on electric vehicle rental cars.
NEXT EVENT: October 2024 - Fall In-Person Meeting - San Antonio
In October, the Electric Vehicle Leadership Council will meet in San Antonio, Texas, for their annual in-person meeting. This gathering will feature a series of discussions exploring a wide array of topics related to electric vehicles.
If you have questions, suggestions, or problems to solve during the meeting, please email Karl Popham at kpopham@stagingctw.wpenginepowered.com and John Bord at jbord@stagingctw.wpenginepowered.com.
To find out more about your membership or get assistance with your account, please contact Anna Miller at amiller@stagingctw.wpenginepowered.com.
Resources
Karl Popham
Senior Consultant
Karl has 24 years of combined electric utility and consulting experience with a focus on transportation electrification, strategy, and innovation.
Chartwell's Electric Vehicle Survey is NOW OPEN
Contribute to progress, gain valuable knowledge, and drive innovation!
Topics include:
- Customer EV adoption and use
- EV-related customer experience and satisfaction research
- EV utility programs, incentives, and related partnerships
- And more!
Please participate to help identify industry-wide trends and best practices!
Email us at surveys@stagingctw.wpenginepowered.com
Current Surveys
Payment Survey
Contribute to progress, gain valuable knowledge, and drive innovation! This survey covers a variety of topics, including payment methods and channels, vendors, payment arrangements, prepay, and emerging technologies. Please participate to help identify industry-wide trends and best practices!
Electric Vehicles Survey
Please help us identify industry-wide trends and best practices by participating in our first-of-its-kind Electric Vehicles Survey. Topics that it covers within transportation electrification include customer EV adoption and use, EV-related customer experience and satisfaction research, EV utility programs, incentives, and related partnerships.
Vulnerable Customers Survey
Participate in our first-ever Vulnerable Customers Survey and get exclusive early access to the survey datasheet and benchmarking report once the survey is closed. This survey covers a variety of topics, including serving low-income and medically vulnerable customers, income verification, back-office management, and government programs.
MEMBER REQUESTS
Thank you for your interest in submitting a request to Chartwell’s Council Leadership.
Member requests submitted via Councils are typically answered through a combination of:
- An information-gathering email inquiry to other member utilities focused on your area of interest
- The 400 years of collective experience of Chartwell utility veteran subject matter experts
- Addressed in a problem-solving session held during a monthly Council call
Based on the nature of your request, responses can be expected anywhere from two to six weeks after the request is submitted. Chartwell highly values the requests we receive from our members. As we seek to best serve you and provide the most thorough response, please streamline your request to the top two to three issues/questions of which you hope to seek insights.
In the meantime, please note Chartwell’s Insight Center provides a wealth of resources and information on customer-facing industry issues. If you do not have an Insight Center membership, please contact Chartwell’s Vice President of Sales and Marketing, Tim Herrick, for more information.
