PowerUp 2023

Conference FAQs

Frequently Asked Questions:

  • What are the details for the hotel?

    Our host for Chartwell’s PowerUp Conference is the Sheraton Grand at Wild Horse Pass, located at:
    5594 W Wild Horse Pass Blvd
    Phoenix, Arizona, USA, 85226


    If you need to cancel or alter your reservation for any reason after booking, please be sure to do so no later than 7 days prior to your arrival to avoid cancellation or no-show penalties.


    (The room block closed on May 22, 2023. Please check with the venue to see if any rooms are still available at their regular rate.)


  • Is there parking at the conference hotel?

    Yes. Self-parking will be free of charge.

  • What safety measures are you taking onsite to provide a safe environment?

    During the conference and all conference events, staff, attendees, speakers, and exhibitors will be required to follow current local safety measures.


    To prepare for your stay in Phoenix, you can check on local recommended COVID-19 precautions here.


    Our host hotel, The Sheraton Grand at Wild Horse Pass, is taking extra precautionary measures to ensure a clean, safe stay. Read about Marriot’s Commitment to Clean here.

  • What is the attire for the conference?

    Business casual. Temperatures in conference halls may fluctuate widely. If you are prone to feeling cold you may want to bring along a sweater or jacket.

  • What networking opportunities are there?

    In addition to our networking receptions and meals, we’ve scheduled 30-minute breaks each morning and afternoon to give you ample time to interact with fellow utility professionals, conference sponsors and exhibitors.

  • Will there be Wi-Fi?

    Yes, there will be free Wi-Fi available in all meeting spaces. Sign-in info will be provided on conference communications or ask a Chartwell employee for assistance!

  • What if I have a special need, such as a dietary restriction?

    Please let us know as far in advance as possible about any special needs or requests by contacting conferences@chartwellinc.com.

  • Will slides be available after the conference?

    Yes, we will email all presentations to attendees within the following week.