Improving Online Stop / Start / Transfer Service Functionality
Black Hills Energy recently redesigned and automated its online stop / start / transfer service function to increase ease of use for customers. Launched in summer 2018, the function has quickly garnered adoption and received high customer satisfaction marks.
CONTINUE READING
- To continue reading this research piece, please login using your Chartwell credentials and click the “View Resource” button.
- If you do not have login credentials, click here to connect with Tim Herrick about Chartwell Membership.