NiSource’s Award-Winning Meter to Cash Analytics
Date: Wednesday, October 23rd
Time: 2 – 3 PM ET
**Insight Center members can easily register for this webinar at no additional cost after logging in. There is a non-member charge of $299 for this webinar. If you’re interested in an Insight Center membership, connect with us here to get started.**
During this webinar we celebrate NiSource's Silver Award for Excellence in Billing and Payment Programs for its innovative Meter to Cash Analytics project, which enables customers to take steps to prevent payment problems before they happen during economically challenging times. Learn how their data-driven strategy enhances customer interactions, reduces arrears, and boosts program adoption through proactive outreach via preferred communication channels. You'll discover the key components and impacts of the project, how to enhance customer engagement with data analytics, and strategies for implementing proactive, customer-preferred outreach. You'll also learn about the benefits of reduced arrears and increased program adoption.
During this webinar we celebrate NiSource's Silver Award for Excellence in Billing and Payment Programs for its innovative Meter to Cash Analytics project, which enables customers to take steps to prevent payment problems before they happen during economically challenging times. Learn how their data-driven strategy enhances customer interactions, reduces arrears, and boosts program adoption through proactive outreach via preferred communication channels. You'll discover the key components and impacts of the project, how to enhance customer engagement with data analytics, and strategies for implementing proactive, customer-preferred outreach. You'll also learn about the benefits of reduced arrears and increased program adoption.
