Revolutionizing Learning with Hydro One’s Virtual Reality Training Initiative

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Recognizing the need to bridge the gap between urban office environments and the expansive field territories they serve, Hydro One introduced an innovative Virtual Reality (VR) training program. This groundbreaking approach harnesses immersive technology to transport employees from the Contact Center to the heart of field operations. By eliminating the requirement for expensive field trips while prioritizing safety, Hydro One is redefining the methods of employee learning and interaction with their service areas.

These efforts earned Hydro One Bronze recognition in Chartwell’s 2023 Best Practices Awards.

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Revolutionizing Learning with Hydro One’s Virtual Reality Training Initiative

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