Rightpoint, a Genpact company, is a global experience company focused on connecting customers and employees to create meaningful outcomes for organizations. By leveraging an integrated approach across data, design, and technology, we create experiences that meet customers’ expectations and drive business outcomes.

Our methodology centers data-analytics at the core of decisioning, orchestrating, and optimizing experience solutions. With rapidly changing expectations for seamless experiences across channels, we help our clients understand and execute the change required to drive results that respond to customers’ and employees’ needs of today and in the future.

Rightpoint has been recognized among the top customer experience consultancies in The Forrester Wave™: Customer Experience Strategy Consulting Practices, Q4 2020.