Billing and Payment – Increasing eBilling Enrollment – Toronto Hydro – Spotlight – 2018

While Toronto Hydro has promoted a variety of contests over the years to increase eBill enrollment, the most successful gave customers the chance to win “free hydro for a year.” The promotion, which debuted in August 2017, awarded three winning customers bill credits of $1,400 each and attracted more than 12,000 new eBill participants. Toronto Hydro is planning to restart the campaign in 2018.