Storm-Proofing: SnoPUD’s Award-Winning Outage Alert System Transformation

Date: Wednesday, August 14

Time: 2 – 3 PM ET

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Join us to explore Snohomish County Public Utility District's award-winning Outage Alert System. In the 2022-23 storm season, over 60% of customers experienced outages, prompting the development of an in-house alert system. During this webinar, we will discover how SnoPUD's team collaborated across workgroups, integrated best practices, and adapted to customer feedback to create a highly effective communication tool. Come learn valuable insights and strategies for enhancing outage communication in your small or mid-sized utility.  
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Moderator & Presenter

Tim Melton
Senior Consultant, Chartwell
Pam Haldi
Sr Program Manager, Snohomish PUD