Announcing Chartwell’s Electric Vehicle Leadership Council

Chartwell, Inc., a leading provider of utility industry research focused on customer-facing issues, is pleased to announce the creation of an Electric Vehicle Leadership Council that is a new utility-only peer-to-peer council formed to address the transportation electrification needs of utilities across North America.

“Chartwell conducted numerous interviews with utility teams across North America and identified common challenges among our members regarding transportation electrification,” said Stacey Bailey, Chartwell Vice President.  “Launching a Council to support utilities’ role as the trusted advisor in this rapidly evolving space made a lot of sense.”

According to a recent PwC analysis, the EV charging market could — and will need to — grow nearly tenfold to satisfy the charging needs of an estimated 27 million EVs on the road by 2030.  “Today, much of the EV charging infrastructure deployed is frankly not meeting customer expectations. Reliability, convenience, amenities, and evolving compatibility are all opportunities for utilities in how they partner with third party charging providers, fleets, and in deploying their own networks,” said Karl Popham, Senior Consultant at Chartwell. “Getting the customer experience right is truly the key ingredient but often missing or an afterthought in the industry’s rapid shift to transportation electrification.”

Chartwell will leverage a working group format to bring together utility leaders in monthly collaborative meetings and discussions to share strategies, best practices, effective solutions and lessons learned, but also to collaborate on key issues surrounding the utility industry’s transportation electrification opportunities.

Chartwell Senior Consultant Karl Popham will be leading the Electric Vehicle Leadership Council with support from John Bord, Senior Consultant for Chartwell.  This dynamic team brings more than 40 years of combined utility industry experience in transportation electrification, marketing, customer experience and community partnerships to drive excellence in the eMobility sector.

“As a member of Chartwell’s Electric Vehicle Leadership Council, you will have the unique opportunity to build a network of utility peers for confidential discussions to share best practices, lessons learned, and actionable insights,” said John Bord, Senior Consultant for Chartwell.

The Electric Vehicle Leadership Council will launch in early 2024, however a variety of events are planned in the coming months.  Chartwell will host a complimentary webinar featuring a Fleet Electrification – City of Austin Case Study on November 15, 2023.  A utility-only working group call is also planned for early December that will feature member questions on EV issues and a facilitated discussion of best practices.  For more information or to RSVP for the webinar or working group call, please contact John Bord at:

To find out more about the benefits of being a charter member of the new Electric Vehicle Leadership Council, please email Tim Herrick, Vice President of Sales and Marketing.