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Member Directory

Chartwell Directors’ Strategic Council members are decision-makers and leaders from utilities across North America who come together to share knowledge, lessons learned, innovation, and insights. The member directory includes not only contact information but members’ utility and other industry experience and areas of expertise.

LAST EVENT: TECHNOLOGY STRATEGY​

The May call of the Directors’ Strategic Council focused on technology strategy including maximizing the benefits of existing technology as well as deploying new and innovative technology. Duquesne Light showed their new employee app.

Resources include the call summary, transcript, slides and recording.

NEXT EVENT: TALENT ACQUISITION & RETENTION​

The DSC’s July call will focus on talent acquisition and retention:

  • Areas of critical talent gaps – come ready to share your pain points
  • Outsourcing vs. internal vs. external job candidates
  • Hiring the right people with a strong focus on the customer
  • Strategies for recruiting and retention

For this call, you may forward the invitation and short pre-call survey to an HR colleague, who can bring valuable perspectives and practices to the discussion. 

Thanks for your interest!

TRANZACT: POST-OUTAGE CUSTOMER SATISFACTION BENCHMARK SURVEY

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