A Robotic Process Automation Journey

Date: Wednesday, October 14

Time: 2 – 3 PM ET

This webinar will provide an overview of Duquesne Light Company’s journey from deciding to pursue an automation solution through realizing benefits. DLC’s cross-functional team will present their grass-roots effort which was successful in scaling to a solution which serves the entire company. The speakers are excited to share their journey, as well as learn about yours.

Topics to expect:

  • Technology selection and training
  • Illustrating value
  • Organizational ownership
  • Solution governance
  • Sample use cases
  • Challenges encountered
  • Benefit realization


  • EJ Schuck – Director, Customer Affordability & Innovation, Duquesne Light Company
  • Lauren Battaglia – Innovation Specialist, Duquesne Light Company

Moderated by:

  • I.S. Dunklin – Director of Data Analytics and Research, Chartwell Inc.


*To view this webinar, please login using your Chartwell credentials and click the “View Resource” button. If you do not have login credentials, click here to connect with Tim Herrick about Chartwell Membership.